The modern workplace faces significant challenges in fostering employee delight, leading to decreased productivity, increased turnover, and negative organizational outcomes. Despite advancements in communication and technology, many organizations struggle to create an environment that engages and satisfies their employees.

This study aims to investigate the impact of organizational factors on employee delight, focusing on communication and technology. The objectives are: (1) to identify key organizational communication factors influencing employee delight, and (2) to examine the role of technology in enhancing employee delight. A mixed-methods approach was employed, combining surveys (n=300) and semi-structured interviews (n=20) with employees from various industries. The findings reveal significant relationships between effective communication, technological interventions, and employee delight. Notably, transparent communication, regular feedback, and strategic technology integration emerged as critical factors.

This study contributes to the existing literature on organizational behavior, communication, and technology management. The findings provide valuable insights for practitioners and policymakers seeking to transform organizations and delight employees. By highlighting the importance of communication and technology, this research informs strategies for creating positive work environments, enhancing employee engagement, and improving overall organizational performance.